Before you start... the Windows SMTP service must be active.
This is managed in the Windows services manager. If the service is not already running you will need to enable it yourself. Read more...
neatComponents makes extensive use of email to transfer data, and also to provide a password recovery service.
You should configure the email service promptly after installing neatComponents.
Configuration - Normal settings
The minimal entry will be to set the Mail Server (mail-host) and Port - normally 25.
You may also add SMTP Authentication (User Name & Password) and change the SMTP port if required by your ISP.
Do not enable 'Use TLS/SSL encryption' unless required by your ISP or mail server.
Use real email addresses
This will show whether you have access to mail services on the machine and whether you have configured the connection correctly . Send a test message to your regular email account. If you receive it within a few minutes or so, then all is well - don't forget to check your 'spam folder' too.
If you do not receive your test message within a reasonable time you will need to resolve the issue. Click the 'View email sending errors' link in the dialog to see details of any errors between neatComponents and your email server.
Small business and home users can install their own mail server, such as Mailtraq, or send messages to their ISPs SMTP service just like using Outlook™ or any other regular email client.
If you don't have a regular SMTP service available then there are free alternatives.
Using Google Gmail as a free SMTP server host
Amazon Web Services and Email Servers
You can install your own email server on the same EC2 instance as neatComponents. We fully support Mailtraq (bundle pricing available) and it should work with minimal configuration beyond its own getting started wizard.
If you are running a mail server on an EC2 instance then you will need to notify Amazon using this form...
The form will arrange for rDNS records to be associated with your Elastic IP address, to ensure your outbound mail does not get blacklisted.